Our Services
We visit either once/twice a day or every other day, which ever works for you and your cat. Each visit is approximately a half hour. Visits may be shorter during holidays or high volume weeks. We refresh water and food and scoop litter. We can also bring in mail and water plants. The balance of the time is spent how your cat chooses. It can be playing, brushing or cuddling. With a very shy cat it may just be our presence until they’re comfortable with us.
Charges for ½ hour visit
- One or two cats £15
- Three to four cats £25
- 5 or more cats is negotiable
Please add £15 for Bank Holidays and £20 for Christmas, Boxing and New Years Day.
Medication
- Creams and ointment given in the ear £3
- Pilling and oral medication £4
- Injections £6
There is no charge for medication in treats or mixed into food.
Frequently Asked Questions About Our Cat Sitting Service
"What's included in a feeding visit?"
Anything you want us to do within the allotted time. For a cat, this can include feeding, watering, brushing and litter tray scooping. There’s always time for plenty of play and affection too! We can also water your plants, empty your mailbox and bring in your newspapers.
"Will I get the same pet sitter each time I travel?"
We prefer to have the continuity of the same pet sitter with the same pets and will do everything we can to make that happen for future sits. If your primary pet sitter is not available then a substitute pet sitter will be available. We always want you to know who is entering your home & caring for your pets! Therefore if you require a new pet sitter, another complimentary meeting will be scheduled before any services are provided.
"When should I give a key to my pet sitter?"
Most clients give a key to the pet sitter at the initial interview. If you are not able to do so at the time of the interview services may be scheduled shortly before you departure (at this visit the care plan can be discussed again, your pet sitter can get reacquainted with your pets; regular rates apply to this visit). We prefer to keep your key on file for future care needs. We will not leave the key inside the home in case you become delayed & we need to get back in for added visits. Key return may be discussed with your pet sitter directly and arranged at their convenience.
"Can you administer medication to my animals while I am away?"
Yes. As long as your animals do not pose a threat to the sitter, we are happy to administer medication to your pet.
"How is billing & payment handled?"
Invoices are sent before we begin services primarily via WhatsApp. We can mail a hardcopy to your home if you prefer, please contact the office to set that up. All services are billed before we begin & all fees must be paid before departure.
"What is your cancellation policy on sits?"
Non-holiday reservations: Please give us 24 hr in advance to cancel & no charges will be applied. Less than 24 hr notice to cancel; all charges apply.
Holidays: We have a 7-day cancellation policy for overnight pet sitting and private boarding. Please call us 7 days before your departure if you need to cancel in order to get a full refund. Cancellations made less than 7 days before your departure date are subject to a 50% cancellation fee. Cancellations made less than 3 days before your departure date are subject to a 100% cancellation fee unless we are able to fill the spot that you had previously booked with your sitter.
"How will we know our pets are OK while we're away?"
Feel free to call, email or text us as often as you’d like to find out how they are doing! It’s perfectly natural to worry about your little guys when you’re away from them, and we’d like you to feel as comfortable as possible during your trip.